Return Policy
Overview
We want you to be completely satisfied with your purchase. This Return Policy outlines the terms and conditions for returns and refunds of products purchased through our website.
Return Eligibility
To be eligible for a return, your item must be:
- Unused and in its original condition
- In the original packaging
- Returned within 30 days of purchase
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Items that have been used or opened
- Items without original packaging
- Items purchased more than 30 days ago
- Digital products or downloadable content
- Items that have been damaged due to misuse
Return Process
To initiate a return, please follow these steps:
- Contact us at contact@blixarontlaxyron.world or call +1 (512) 101-8981 to request a return authorization
- Provide your order number and reason for return
- Once approved, you will receive return instructions
- Package the item securely in its original packaging
- Ship the item to the address provided in the return instructions
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.
Please note that shipping costs are non-refundable unless the return is due to our error or a defective product.
Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Late or Missing Refunds
If you haven't received a refund yet, please check your bank account again, then contact your credit card company as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us.
Contact Us
If you have questions about returns or need assistance, please contact us at:
Email: contact@blixarontlaxyron.world
Phone: +1 (512) 101-8981
Address: 1174 Willow Creek Drive, Austin, TX 78745, United States